Terms of Service

Last Updated: 11/24/25

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using any services, booking tools, or websites operated by BLACKTOP Executive Car Service ("us", "we", or "our"). These Terms apply to all visitors, users, and others who access or use our services, including reservations made through our third-party partner, Moovs. Your access to and use of our services is conditioned upon your acceptance of and compliance with these Terms. By accessing or using our services—including clicking the “Reserve Now” button within the Moovs platform—you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access or use our services.

Use of Third-Party Booking Platform (Moovs)

BLACKTOP Executive Car Service uses Moovs, a third-party software provider, to manage bookings, reservations, customer communication, and related services. Your use of Moovs is also subject to Moovs’ own Terms of Service and Privacy Policy. We strongly encourage you to review those policies when placing a reservation. By clicking “Reserve Now” within the Moovs platform, you expressly consent to: Receiving text messages related to your booking, scheduling, updates, confirmations, and marketing efforts from BLACKTOP Executive Car Service; Receiving email communications regarding promotions, offers, updates, marketing efforts, and reservation details from BLACKTOP Executive Car Service. You may opt out of marketing communications at any time by following the instructions in any message or by visiting our Opt Out Form (see “Marketing Opt-Out Options” below). Transactional communications related to reservations may still be sent as needed.

Phone and Email Bookings

If you make a reservation with BLACKTOP Executive Car Service by phone or by email, you acknowledge and agree that the act of booking through those communication channels constitutes your explicit consent to: Receive text messages regarding reservation details, updates, confirmations, and marketing communications from BLACKTOP Executive Car Service; Receive email messages regarding promotional offers, updates, marketing communications, and reservation-related information. This consent mirrors the permissions granted when booking through the Moovs platform. You may opt out of marketing messages at any time; however, essential transactional messages related to your reservation may still be sent as necessary.

Marketing Opt-Out Options

BLACKTOP Executive Car Service provides multiple ways for customers to control their marketing communication preferences. You may manually opt out of receiving email marketing, text message marketing, or both by visiting the Opt Out Form available on our website. Once submitted, your preferences will be updated within a reasonable processing period. Please note that opting out of marketing communications does not prevent BLACKTOP Executive Car Service from sending essential, transactional notifications related to reservations, scheduling, trip updates, billing, or required service communication.

Intellectual Property

All content, features, and functionality provided directly by BLACKTOP Executive Car Service—including logos, graphics, text, and design elements—are and will remain the exclusive property of BLACKTOP Executive Car Service and its licensors. The content is protected by copyright, trademark, and other applicable laws. Our trademarks and trade dress may not be used without our prior written consent. Moovs’ platform, content, and trademarks remain the property of Moovs and its licensors.

Payments and Third-Party Payment Processors

Payments for reservations made through Moovs may be processed by third-party payment providers such as Stripe, Inc. (“Stripe”) or other processors used by Moovs. By making a reservation, you acknowledge and agree that your payment information may be processed by these third-party providers in accordance with their respective Terms of Service and Privacy Policies. BLACKTOP Executive Car Service does not control and is not responsible for the actions or practices of these payment processors. We advise you to review the payment processor’s terms and privacy policies before completing a transaction.

Links to Third-Party Websites

Our services, including the Moovs portal, may contain links to third-party websites or services not owned or controlled by BLACKTOP Executive Car Service. BLACKTOP Executive Car Service has no control over—and assumes no responsibility for—the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that BLACKTOP Executive Car Service shall not be liable for any damage or loss caused or alleged to be caused by your use of or reliance on any third-party content or services. We strongly recommend reviewing the terms and conditions and privacy policies of any third-party websites you visit.

Additional Charges

To ensure the safety, cleanliness, and timely operation of our services, the following additional fees may apply:

1. Cleaning / Excess Damage Fee

AAA Limo reserves the right to charge the customer up to $250 for any excess damage, cleaning, or trash removal required at the end of the ride. This includes, but is not limited to:

2. Wait Time Charges

Cancellation Policy

Van Transportation Services

All reservations made with BLACKTOP Executive Car Service are subject to the following cancellation terms and conditions. By booking transportation services, the customer acknowledges and agrees to this Cancellation Policy, which is governed by the laws of the State of New Jersey.

Cancellation and Refund Terms

Cancellations Made 24 Hours or More Before Pickup

Customers may cancel their reservation no later than twenty-four (24) hours prior to the scheduled pickup time and receive a full refund of all amounts paid.

Cancellations Made Within 24 Hours of Pickup

Any cancellation made less than twenty-four (24) hours before the scheduled pickup time will result in the customer being charged the full fare of the reservation, and no refund will be issued.

No-Shows

Failure to arrive at the designated pickup location at the scheduled pickup time, without prior cancellation, will be treated as a cancellation within 24 hours and will result in charges equal to the full fare of the reservation.

Method of Cancellation

All cancellations must be made through the same method used to book the reservation or by contacting BLACKTOP Executive Car Service directly using the approved contact information provided at the time of booking. The effective time of cancellation will be determined by BLACKTOP Executive Car Service’s system records.

Refund Processing

Approved refunds will be issued to the original form of payment. While BLACKTOP Executive Car Service will process refunds promptly, the timing of posted refunds is subject to the policies of the customer’s financial institution and is not controlled by BLACKTOP Executive Car Service.

Compliance With New Jersey Law

This Cancellation Policy is intended to comply with all applicable consumer protection and transportation laws of the State of New Jersey. Nothing in this policy is intended to limit any rights that cannot be waived under New Jersey law.

Company Discretion

BLACKTOP Executive Car Service reserves the right, at its sole discretion, to waive cancellation fees in extraordinary circumstances. Any such waiver shall apply only to the specific instance and shall not establish a precedent for future reservations.

Termination

We may terminate or suspend access to our services—without prior notice or liability—at our sole discretion, for any reason, including but not limited to a breach of these Terms. All provisions that should reasonably survive termination will remain in effect.

Indemnification

You agree to defend, indemnify, and hold harmless BLACKTOP Executive Car Service, its employees, contractors, agents, officers, directors, partners, affiliates, and licensors from any claims, damages, obligations, losses, liabilities, or expenses (including attorney’s fees) arising from: a) your use of the services, b) your violation of these Terms, or c) your violation of any applicable law or third-party rights.

Limitation of Liability

In no event shall BLACKTOP Executive Car Service, nor its directors, employees, partners, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages—including, without limitation, loss of profits, data, goodwill, or other intangible losses—resulting from: (i) your access to or use of, or inability to access or use, the services; (ii) any conduct or content of any third party; (iii) any content obtained through the services; (iv) unauthorized access, use, or alteration of your transmissions or content. Disclaimer Your use of the services is at your sole risk. The services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. BLACKTOP Executive Car Service does not warrant that: a) the services will function uninterrupted or secure; b) any errors or defects will be corrected; c) the service is free of viruses or harmful components; d) the results from using the services will meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so parts of these limitations may not apply to you.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the state in which BLACKTOP Executive Car Service is legally registered and operates, without regard to conflict-of-law principles. These Terms constitute the entire agreement between you and BLACKTOP Executive Car Service.

Changes to These Terms

We reserve the right to update or modify these Terms at any time, at our sole discretion. If a revision is material, we will provide notice at least 15 days prior to the effective date of the new terms. What constitutes a material change is determined solely by BLACKTOP Executive Car Service. By continuing to access or use the services after any revisions take effect, you agree to be bound by the updated Terms. If you do not agree, you must discontinue use of our services.